PRIVACY POLICY

We are Atelier De Glow, a subsidiary of Z Design private limited company incorporated in England and Wales, UK ("We", "Us", or "Our"). If you have any concerns regarding the use of your personal data, please feel free to contact us at contact@atelierdeglow.com.

Our utmost priority is to safeguard and respect your privacy. This policy, together with any other documents referred to in it, outlines the way we process personal data collected from you or provided by you. We urge you to read this policy carefully to comprehend our stance and approach towards your personal data, the manner in which we handle it, and the cookies we employ. By accessing www.atelierdeglow.com, you acknowledge and consent to this privacy policy as a part of our terms and conditions. By agreeing to our terms and conditions, you also agree to this policy. In the event of any discrepancies between the terms used in our terms and conditions and privacy policy, the latter shall prevail in the practices described in this policy.

When you make a purchase or create an account on our online store, we will collect your personal information, such as your name, address, and email address. Additionally, we may monitor website and mobile app visitors to provide them with personalized content, promotions, and campaigns. If you have agreed to receive them, we may use triggered email, SMS, and direct mail to communicate with you.

We also collect your IP address, which helps us identify your approximate geographic location and the organization or ISP connecting to our site. If you are a known customer or contact, we may also track your activity on our site, such as clicking through on emails, logging in, or registering to use our website.

If you grant us permission, we may send you email marketing messages about our store, new products, and other updates. You can subscribe to our mailing list or check the box requesting email marketing during the checkout process. We will only use your name, last name, and email address, as provided by you, for email marketing purposes.

By providing us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, you consent to our collection and use of that information for the specific reason of purchasing a product or service offered by Atelier De Glow, as required by Article 6(1)(b) of the GDPR. Please note that it is necessary to provide valid and reliable billing and shipping information to place an order with us.

If we request your personal information for a secondary purpose, such as newsletter marketing, we will either obtain your express consent or provide you with the opportunity to decline. We do not engage in unsolicited email marketing, and you can unsubscribe from our mailing list at any time by clicking the "unsubscribe" link at the bottom of each communication.

Our online store is hosted on Shopify Inc., which provides us with an e-commerce platform to offer our products and services to you. All of your data is securely stored through Shopify's data storage, databases, and the general Shopify application, which are all behind a firewall.

It is important to note that data processing managed by Shopify and its applications is outside the control and oversight of Atelier De Glow. Therefore, we cannot act as data controllers for any information that Shopify decides to process for its own operations. If you choose a direct payment gateway while making a purchase, Shopify will store your credit card data, which is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data will be stored for only as long as it takes to complete the transaction, and then deleted.

All direct payment gateways must comply with the PCI-DSS standards set by the PCI Security Standards Council, which is a collaborative effort among major brands such as Visa, MasterCard, American Express, and Discover.

If you have any questions or concerns about your personal information or wish to exercise your rights under applicable data protection laws, please contact our Privacy Compliance Officer at contact@atelierdeglow.com. You may request to access, correct, amend, or delete any personal information we have about you or register a complaint.